NakeDoll.

Order types and shipping

NakeDoll separates custom production from regional in-stock inventory. Its shipping page lists warehouses serving the US, Australia, Canada, Europe and the UK, with different estimated timelines. Check the product’s stock region and applicable charges for your destination. [2]

Custom and in-stock cancellation

For custom orders, the policy states a full refund within 24 hours, a 15% restocking deduction afterward before shipping, and no cancellation once shipped. In-stock orders follow separate rules: a full refund is not promised once ordered, and support must check whether dispatch can be stopped. [1]

Return conditions and conflict

The general return wording limits refunds to arrival damage, but the in-stock section describes approved change-of-mind returns of unopened products, deducting shipping and a 15% restocking fee. Buyers also pay return postage. Confirm which rule applies and obtain the warehouse address from support; the parcel’s sender address is not necessarily the return address. [1]

Defect reporting

The warranty procedure requires manufacturing-defect reports within 24 hours of delivery, with an order number and photos or video. It excludes improper-use damage and certain minor arrival imperfections. No longer warranty term is established here. [1]

Sources & research scope

These notes summarize the linked company pages as checked on September 28, 2026. Policies can change or vary by product and location. ATN has not tested these products or independently audited safety, privacy, or customer service.

1. NakeDoll — warranty and return (opens in a new tab)Official company source · Source read · Checked September 28, 2026
2. NakeDoll — shipping policy (opens in a new tab)Official company source · Source read · Checked September 28, 2026