EXPLORE PRODUCTS & DEVICES
DG Lab.
An older indexed return and warranty policy is available. Current product details and the policy’s continued applicability remain unconfirmed.
September 27, 2026
Hands-on review pending
Current verification is limited
ATN could retrieve an indexed copy of DG-LAB’s official return policy dated December 14, 2020, but could not read the current policy page directly. The terms below describe that older copy; they are not confirmation of today’s policy or product availability. [1]
Older return terms
The indexed policy describes requests within 30 days of receipt for dissatisfaction refunds or arrival-damage replacements. It requires proof of purchase; damage claims need photos or video. Refund returns must use original packaging and an address supplied after approval. Customers pay return shipping. [1]
Older warranty terms
The same copy describes one year from receipt for replacement of products with qualifying faults, excluding customer-caused damage. It requires purchase evidence and photos or video. Current coverage, exclusions, and claim handling have not been confirmed. [1]
Confirm before relying on these terms
The indexed page lists service@dungeon-lab.com for support. Request the current policy, exact model coverage, destination eligibility, and return address before ordering or sending a product back. ATN has not tested support responsiveness. [1]
Sources & research scope
These notes summarize the linked company pages as checked on September 27, 2026. Policies can change or vary by product and location. ATN has not tested these products or independently audited safety, privacy, or customer service.
- DG-LAB — return and refund policy (opens in a new tab)Official company source · Indexed copy only · Policy dated December 14, 2020 · Checked September 27, 2026