ChatUp AI.

Service & documentation scope

ChatUp’s policies describe an AI chat and generated-content service. Its terms say uploaded image and video functions were removed, while its privacy policy still discusses facial-image processing. Current availability and the application of that older feature language need clarification. [1] [2]

Renewal terms conflict

The terms describe recurring subscriptions unless otherwise specified, while the refund page calls certain memberships one-time charges. The pricing FAQ also describes renewals. ATN has not verified a current amount or which billing rule applies to each plan. Confirm the purchase channel and renewal terms before paying. [1] [3] [4]

Refund deadline conflict

The refund page opens with a three-day request window but later excludes requests beyond 30 days. It also makes eligibility dependent on usage thresholds and a case-by-case review. These statements do not establish a general 30-day refund entitlement. Ask support which deadline and usage limit apply to the exact purchase. [3]

Privacy & account requests

The privacy policy is framed around the mobile app. It describes processing user content and technical data, outside service providers, and data requests through chatup@aichattings.com. It states a maximum 30-day facial-image retention period; that is not a general chat-deletion deadline. [2]

The same policy allows requests to erase personal information and close an account. ATN has not verified deletion completion, backup removal or how the app-focused policy covers every website feature. [2]

Sources & research scope

These notes summarize the linked company pages as checked on September 29, 2026. Policies can change or vary by plan, purchase channel and location. ATN has not tested these services or independently audited privacy, security, deletion or billing.

1. ChatUp AI — terms of service (opens in a new tab)Official company source · Source read · Checked September 29, 2026
2. ChatUp AI — privacy policy (opens in a new tab)Official company source · Source read · Checked September 29, 2026
3. ChatUp AI — subscription and refund policy (opens in a new tab)Official company source · Source read · Checked September 29, 2026
4. ChatUp AI — pricing page (opens in a new tab)Official company source · Source read · Checked September 29, 2026